Tackling interesting business challenges brings responsibility for confidentiality. I am not able to share details of projects. What I can share are the methods, processes and practices that made them successful.

VMware Tanzu Labs coached several seed teams in modern software development best practices and built a variety of internal as well as consumer facing products together with this client. Since 2021, I am accountable for the strategic leadership and agile governance of this account, made of of several multidisciplinary product teams and products:

A digital tool that makes selling a used car convenient & transparent through automated data and an augmented reality photo framework

A digital service that helps internal software teams understand and manage risk when releasing new software

A graphic toolbox to secure cloud environment encryption. It establishes trust between systems, cars & people

Designing under extreme uncertainty for the benefit of millions: I was part of the product team working on the COVID-19 App for the NHS & UK Government

A fun, interactive gifting experience that sparks joy and enriches digital gift cards with thought and meaning. Digital unwrapping & a personal note included

A tool for a European public sector client to analyse and visualise complex sets of data and subsequently draw conclusions from it

As a design thinker and workshopper by heart, I enable great ideas through co-creation sessions. I’ve workshopped with people all over the : in Hong Kong, London, Edinburgh, Berlin, Zurich, The Hague ... and they have taught me a great deal as a facilitator. A selection of my favorite practices

Exploratory

• User interviews
  
• Research synthesis
• Empathy map
• Proto- persona map
  
• Service blueprint

Framing

• User journey map
• Design studio / ideation
  
• Design critique
• Lean experiments
  
• Usability testing
  

Engagements

• Goals & anti-goals
• Assumption mapping
  
• Risks & mitigations
  
• Problem statements
• User story mapping
  

Teambuilding

• Psychological safety
  
• Team canvas
• Retrospectives
  
• Remote team building
• Personal goals
  

© Antonia Horvath, 2023